General Transcription


General Transcription – why we do it better

We promise you a premium, personalised transcription service from a small Australian owned and operated business.  We do not outsource offshore.  Our specialised team of professional transcribers are highly-skilled individuals who are focused on providing you an accurate transcript of your recording.  You speak to a real person every time and our business is about delivering your transcript promptly and on time through an efficient streamlined service.

Quality General Transcription

Many of our competitors guarantee 98% accuracy.  If your recording is 60 minutes this would equate to approximately 8000 words typed over 13 pages.  A 98% accuracy rate means your transcript could have anywhere up to 160 errors.  Alarm bells?

Our undertaking to you, given you provide a clear audio recording, is we will provide a minimum 99.99% accuracy rate which means less than 8 errors across your entire transcript for a 60 minute recording.  We actually set the team benchmark at 100% but yes we are human.  Our team are highly experienced audio typists and have experience in a wide range of vocabulary across many industries meaning your transcript has integrity.  This is our difference.

General Transcription delivered on time

Type Transcripts is a specialised team of highly experienced audio typists who have a broad range of experience across many industries.  Accuracy is our number one priority and delivering your transcript on time, every time is our undertaking to you.  You can have confidence in our service and the integrity of all transcripts.

The Process

The audio files are uploaded via the Type Transcripts website File Upload page or our transcript manager can send you a personalised link to upload when you contact us.  Clients can also send files via Dropbox or their preferred file sharing facility.  The audio is downloaded by our team, the transcript is typed and proof read.  Clients can choose from a variety of templates on this site or provide their own.  The completed and proofed transcript is returned via a secure Sharefile link which you receive via email to download and save your transcript.

How much will my Transcription Services cost

Every job is individual and quotes are provided based on quality of audio, the number of speakers and your required turnaround time for completion of the work.  Our pricing is reflective of the quality transcript you receive.  Read more. Our prices are competitive with similar premium transcription businesses. You will be quoted per audio minute so you know the cost of your transcript up front based on the length of the audio.  Please contact us for your firm quote.

  • Length of recording?
  • Identification of speakers required?
  • Timeframe required?
  • Audio quality?

Invoicing

You are invoiced at the completion of the job and our terms are 30 days for business and corporate customers.

2-3 day turnaround

Transcripts are returned within 2 to 3 days.  Turnaround for larger projects will be negotiated with you when you contact us.

Urgent transcripts within 24 hours

An additional fee per audio minute will apply for urgent files.

Audio Quality

If your audio quality is poor, an additional surcharge will be applied to enable us to extract as much speech from the audio as possible to give you the most accurate transcript.

The Happy Clients

Our happy clients speak for themselves.  Type Transcripts – Online Audio Transcription Service commenced in 2004 and has built and maintained a healthy client base in Melbourne, Sydney, Canberra, Brisbane and throughout Australia, Our attention to detail and speedy delivery of transcripts means our clients return again and again.

If you have any questions about our general transcription services please email manager@typetranscripts.com.au or call us on 0438265155

Alternatively you can apply for an Online Quote